Hello! There have been a lot of questions about how to update shipping information since we have announced our plan for how to get backers their units. There have also been questions about how to find backer numbers. Below are instructions for how to do so. Also to be clear: We will not ship your unit without confirming your correct address.
Backer Number - You can ask me, but if I don't get back to you in enough time refer to what's below.
- Go into your account and find "Backed Projects."
- From there, you will see "You Backed This Project."
- Once you see that, click "View Pledge."
Indiegogo (as taken from Indiegogo's FAQ):
Go to www.indiegogo.com and log in from the upper right corner
- Enter the email address that you have used for your contribution (if necessary, you can set a password here) and log in
- Click your name in the top right corner
- Click 'My Contributions' from the drop-down menu
- Under the name of the perk, click where it says 'View Contribution Details'
- Once you are in your account, click "Settings" and you will find "Shipping Address."
- Click this link and follow the directions: https://support.indiegogo.com/hc/en-us/articles/212528078-How-do-I-update-my-shipping-address-