If you backed our Kickstarter or Indiegogo campaign, are no longer interested in receiving your unit perk, and are instead hoping to receive a refund, we have some news regarding that matter.
Backers who request to have their pledges refunded will get refunded. How?
1. When the backer order number comes up (Backer 2, 10, 450, etc) we will confirm that they still want a refund versus their pledge reward.
2. If a backer confirms with us they still want a refund we will endeavor to sell their pledge reward instead.
3. Once we sell the pledge reward we will honor the backer's pledge amount.
4. We cannot give a refund without first selling your pledged reward.
We will not be getting to any of this until we have fulfilled every backer who wants a unit (so until we finish container 20). We anticipate this happening throughout this year. In the meantime, if you are a backer and you want a refund please email firstname.lastname@example.org and have "Backer Refund" in the subject line along with your backer number and the name you provided when your backed us.
Thanks for you support!